Privacy Policy

Introduction

This Privacy Policy explains how Turismo Travels L.L.C. (“Company”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects personal data when individuals access or use the website eVisa.org (the “Website”) and the services available through it.

The Website provides travel authorization assistance services, including support with preparing and submitting, eVisa and similar travel authorization applications to relevant government authorities.

The Company operates as an independent private service provider and is not affiliated with, endorsed by, or acting on behalf of any government authority. All decisions regarding visa or travel authorization applications are made solely by the relevant authorities.

This Privacy Policy applies to users accessing the Website from the United States, the European Union, and other jurisdictions worldwide. The Company aims to process personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By accessing the Website, submitting an application, or using the services, users acknowledge that they have read and understood this Privacy Policy and consent to the collection and processing of personal data as described herein.

1. Personal Data We Collect

To provide the services available through the Website, the Company may collect and process personal data submitted directly by users.

Personal Identification Information

This may include:

• Full name

• Nationality and previous nationalities

• Marital status

• Date of birth

• Gender

Passport and Identification Details

This may include:

• Passport number

• Passport type

• Passport issue and expiry dates

• Country and city of birth

• Place of passport issuance

Contact Information

This may include:

• Email address

• Phone number

• Residential address

• Postal or ZIP code

• Emergency contact details

Travel Information

Where required for visa or travel authorization applications, we may collect:

• Travel destinations

• Intended arrival and departure dates

• Flight details

• Accommodation or residence address

• Host information

• Travel mode (air, sea, or land)

• Travel history

Additional Information

Depending on the destination and application type, certain applications may require:

• Health declarations or medical information

• Criminal background disclosures where required by immigration authorities

Supporting Documents

Users may upload supporting documents including:

• Passport copies

• Identification documents

• Personal photographs

• Residency permits

• Passport pages containing entry or exit stamps

Communications

The Company may also collect information voluntarily submitted through:

• Contact forms

• Email communications

• Customer support inquiries

• Other communications submitted through the Website

For internal operational purposes, the Company may also process limited personal data relating to employees or contractors.

2. Methods of Data Collection

Personal data may be collected through:

• Online application forms

• Contact forms

• Uploaded documents

• Email communications

• Customer support interactions

• Website activity and analytics technologies

Certain information may also be collected automatically through cookies and analytics tools that help improve Website functionality and performance.

In limited circumstances, certain information may also be received from third-party service providers such as payment processors or analytics providers.

3. Payment Processing

The Company does not collect or store payment card details.

Payments made through the Website are processed securely through third-party payment providers. Payment information entered during the payment process is transmitted directly to these providers and handled in accordance with their own privacy and security policies.

4. Purpose of Processing Personal Data

Personal data may be processed for purposes including:

• Preparing and submitting visa or travel authorization applications

• Communicating with applicants regarding their applications

• Reviewing submitted information and documentation

• Providing customer support

• Improving Website functionality and performance

• Preventing fraud or misuse of the services

• Complying with legal or regulatory obligations

For users located within the European Economic Area, processing may be based on one or more lawful grounds under the GDPR, including:

• Performance of a contract

• User consent

• Legitimate business interests

• Compliance with legal obligations

5. Sharing of Personal Data

Personal data may be shared with third parties where necessary to provide the requested services.

This may include:

• Government or immigration authorities responsible for processing applications

• Payment processors

• Hosting providers

• Technical infrastructure providers

• Analytics and support service providers

These third parties may process personal data in accordance with their own privacy policies and applicable laws.

6. International Data Transfers

Because the Company provides services globally, personal data may be stored or processed in different countries, including the United States, the European Union, and the United Arab Emirates.

Where international transfers occur, the Company takes reasonable measures intended to protect personal data in accordance with applicable data protection laws.

7. Data Retention

Personal data will be retained only for as long as reasonably necessary to:

• Provide the requested services

• Maintain records relating to submitted applications

• Comply with legal obligations

• Prevent fraud

• Resolve disputes

• Maintain internal business records

Analytics and technical usage data may also be retained for longer periods for Website performance monitoring and operational analysis.

8. Data Security

The Company implements technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

• Encrypted TLS connections

• Firewall protections

• Restricted system access

• Encrypted storage environments

• Secure network infrastructure

• Protected devices and systems

The Company also conducts periodic monitoring and security assessments intended to strengthen its data protection practices.

While reasonable security measures are implemented, no online platform or transmission method can be guaranteed to be completely secure.

9. User Rights

Depending on applicable data protection laws, individuals may have rights relating to their personal data.

These rights may include:

• Requesting access to personal data

• Requesting correction of inaccurate information

• Requesting deletion of personal data

• Withdrawing consent where applicable

• Requesting restriction of certain processing activities

Requests relating to personal data may be submitted using the contact details provided on the Website.

The Company may request reasonable verification of identity before processing such requests.

10. Data Accuracy and Applicant Responsibility

Applicants are responsible for ensuring that all information submitted through the Website is accurate, complete, and truthful.

The Company relies on information provided by applicants in order to prepare and submit travel authorization applications.

The Company shall not be responsible for delays, refusals, cancellations, or other adverse outcomes resulting from inaccurate, incomplete, or misleading information submitted by the applicant.

11. Security Incidents and Breach Response

The Company maintains systems intended to monitor and detect potential security incidents.

In the event of a security incident, the Company may take measures to:

• Secure affected systems

• Investigate the incident

• Implement corrective actions

• Comply with applicable legal notification obligations where required

12. Children’s Data

The Website is not intended for independent use by minors.

However, visa and travel authorization applications may include personal data relating to minors where submitted by parents or legal guardians as part of a travel application.

13. Third-Party Websites

The Website may contain links to third-party websites.

The Company is not responsible for the privacy practices, content, or policies of external websites and encourages users to review those privacy policies independently.

14. Updates to This Privacy Policy

The Company reserves the right to update or modify this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or service improvements.

Updated versions will be published on the Website together with the revised effective date.

15. Relationship with Other Policies and Terms

This Privacy Policy forms part of the legal framework governing use of the Website together with the Terms & Conditions and any other policies or notices published on the Website.

In the event of any inconsistency between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail unless expressly stated otherwise.

16. Contact Information

For questions regarding this Privacy Policy or requests relating to personal data, users may contact:

Email: [email protected]

Phone number: +971 55 402 2021

Postal address: Office 301, Arzoo building Devika Business Centre, Dubai